Outreach vs Gong

    Checked November 5, 2026 against each vendor's public pages.

    Outreach: Sales engagement and revenue platform (sequences, the Outreach Voice dialer, Kaia conversation intelligence, deal and forecast management) that now leads with AI agents. It has no AI roleplay of its own.

    Gong: Revenue AI platform built on recorded customer conversations, now extended into enablement with AI roleplay (Gong Enable / AI Trainer), forecasting and account management.

    Where they differFull feature table

    At a glance

    Who each product is for, how you buy it, and its rating on G2.

    Outreach

    Conversation intelligence
    Best for
    Mid-market and enterprise sales teams that want sequencing, call recording with live content cards, deal management and AI agents in one platform.
    Pricing
    Quote onlyNot publicly listed (custom pricing on request). Four Amplify plans built on consumption-based AI credits: Essentials, Core, Plus and Pro. Checked November 5, 2026
    • Amplify Essentials: Custom quote, 10,000 AI credits
    • Amplify Core: Custom quote, 25,000 AI credits
    • Amplify Plus: Custom quote, 50,000 AI credits
    • Amplify Pro: Custom quote, 100,000 AI credits
    Source: outreach.ai
    Free plan
    No
    Free trial
    Not stated publicly
    Self-serve sign-up
    No
    G2
    4.3 out of 5 from 3,590 reviewsG2 rating as quoted by landbase.com
    Our 14 capabilities
    • 6 yes
    • 1 partly
    • 5 no
    • 2 not verified

    Gong

    Conversation intelligence
    Best for
    Mid-market and enterprise revenue teams wanting call analytics, deal/forecast intelligence and practice grounded in their own recorded calls.
    Pricing
    Quote onlyNot publicly listed (quote required). Pricing page says licenses are priced per user plus a platform fee based on user count; no dollar figures shown.
    • Custom quote: Not published, per-user licenses + platform fee
    Source: gong.io
    Free plan
    Not stated publicly
    Free trial
    No
    Self-serve sign-up
    No
    G2
    4.7 out of 5 from 6,777 reviewsSource: g2.com
    Our 14 capabilities
    • 8 yes
    • 2 partly
    • 0 no
    • 4 not verified

    Where they differ

    Only verified differences: rows where one is a yes and the other a no or partly. Rows we couldn't verify are left out here; we couldn't verify 2 of 14 for Outreach and 4 for Gong.

    Where Outreach is ahead

    • Live in-call coachingGong:Partly

    Where Gong is ahead

    • AI voice roleplayOutreach:No
    • Custom scenario builderOutreach:No
    • Scenarios from your own materialOutreach:No

    Which one fits

    Strengths come from each vendor's own positioning; the rest is computed from the verified rows and pricing.

    Choose Outreach if

    • Multi-channel sequences with an integrated Outreach Voice dialer, plus AI agents for research, deals and meeting prep
    • Kaia records and transcribes calls on the Outreach dialer, Zoom, Teams and Google Meet, with real-time content cards during calls
    • Coach cards that can follow MEDDPICC, Sandler or SPICED, scored automatically by Smart Kaia Coach
    • You want full support for live in-call coaching, where Gong is partial.

    Choose Gong if

    • Deep conversation analytics and deal/forecast intelligence (Gong Forecast) on a large recorded-call corpus
    • AI Trainer roleplay personas grounded in the customer's own Gong calls and scored with the same scorecards as live calls
    • Broad native CRM coverage (Salesforce, HubSpot, Dynamics) and pre-built methodology playbooks
    • You need AI voice roleplay, custom scenario builder and scenarios from your own material, which Outreach doesn't offer.

    Outreach and Gong, feature by feature

    All 14 capabilities we track, with the note and public source behind every value. "Not verified" means we couldn't confirm it either way, not that it's missing.

    Outreach and Gong compared on 14 capabilities
    CapabilityOutreachGong
    Practice
    AI voice roleplayDiffersSpoken practice calls with an AI buyer that responds and pushes back.No

    The feature lists for all four Amplify plans, and the Kaia and coaching pages, include no roleplay or practice; practice comes from partners such as Yoodli.

    Source: outreach.ai    		Yes

    Gong Enable AI Trainer (launched Feb 25, 2026, Mission Andromeda): reps practice by speaking with an AI buyer persona; admins pick a voice profile; sessions 5-30 min.

    Source: help.gong.io
    AI video avatar roleplayFace-to-face practice with an animated AI avatar, not just a photo.No

    No roleplay of any kind, so no video avatar buyer either.

    Source: outreach.ai    		Not verified

    Personas can be given a name and a static avatar image; no animated/video avatar buyer documented.

    Source: help.gong.io
    Cold call simulationOutbound drills such as openers, gatekeepers and voicemail.No

    No practice or simulation; the Outreach Voice dialer is for real calls.

    Source: outreach.ai    		Not verified

    AI Trainer scenarios are custom (discovery, objection handling, negotiation named); cold calling not explicitly marketed.

    Source: gong.io
    Custom scenario builderDiffersBuild your own buyer personas, objections and goals.No

    No roleplay scenarios.

    Source: outreach.ai    		Yes

    Enablement teams build scenarios (persona, company context, objectives, scorecard) in AI Trainer.

    Source: help.gong.io
    Scenarios from your own materialDiffersGenerate practice scenarios from your company documents or past calls.No

    No practice scenarios of its own; Yoodli's Kaia integration (Oct 2026) turns Kaia-recorded calls into practice inside Yoodli.

    Source: yoodli.ai    		Yes

    Admins paste links to Gong calls/snippets to ground personas; Dry Run (June 2026 announcement, July 2026 availability) builds a rehearsal from a calendar invite using account context and call history.

    Source: gong.io
    Coaching and analysis
    Methodology scorecardsCalls scored against frameworks like MEDDIC, SPIN or NEPQ.Yes

    Pre-built Kaia coach cards follow methodologies such as MEDDPICC, Sandler and SPICED; Smart Kaia Coach scores coach cards automatically (April 2026).

    Source: outreach.ai    		Yes

    Pre-built playbooks for MEDDICC, BANT, SPIN, Challenger, SPICED, Solution Selling, Sandler; AI Call Reviewer scorecards also score AI Trainer sessions.

    Source: help.gong.io
    Real call analysisScoring and insights on real customer calls, not just practice.Yes

    Kaia records and transcribes calls on the Outreach dialer, Zoom, Teams and Google Meet, with AI summaries, topics and coach-card scoring.

    Source: outreach.ai    		Yes

    Core product: records, transcribes and analyzes calls across Zoom, Meet, Teams, Webex and more.

    Source: help.gong.io
    Live in-call coachingDiffersReal-time prompts while a rep is on a live call.Yes

    Real-time content cards created by enablement teams appear during calls on Outreach Voice, Zoom, Microsoft Teams, Google Meet and Webex.

    Source: outreach.ai    		Partly

    Gong app for Zoom shows real-time interaction stats (e.g., speaking time/talk ratio) during calls; no current live cue-card/objection-prompt feature documented.

    Source: gong.io
    Team and hiring
    Candidate assessmentsCandidates complete AI roleplays that are scored before you interview them.Not verified

    Not found.

    		Not verified

    Only interview-question content marketing found; no candidate-assessment product.

    Courses and learning contentStructured training tracks, courses or content hubs.Partly

    Kaia Playlists collect call recordings so reps can hear what good sounds like; no course authoring found.

    Source: outreach.ai    		Partly

    Gong Enable trainings mix lessons (text, images, embedded calls) with AI practice; marketed course formats include micro-learnings and assessments. Not a full standalone LMS.

    Source: help.gong.io
    Games and leaderboardsCompetitive drills, challenges or leaderboards.Not verified

    Not found.

    		Not verified

    No native leaderboards found on Gong Enable page; third-party Plecto integration on Gong Collective offers leaderboards/badges.

    Source: collective.gong.io
    Platform
    CRM integrationNative sync with a CRM such as Salesforce or HubSpot.Yes

    Salesforce and Microsoft Dynamics CRM plugins, documented in Outreach's support portal.

    Source: support.outreach.io    		Yes

    Native: Salesforce, HubSpot, Microsoft Dynamics 365; CRM API for others; one CRM at a time.

    Source: help.gong.io
    Mobile appA native iOS or Android app.Yes

    Outreach.io iOS app (Outreach Corporation): Outreach Voice calls with recording, Kaia recordings with AI summaries, and Omni chat.

    Source: apps.apple.com    		Yes

    Gong.io iOS app (Gong.io Ltd.) for calls, deals, mobile meeting recording. AI Trainer on mobile not documented.

    Source: apps.apple.com
    SSO (SAML)Single sign-on through your identity provider.Yes

    SAML single sign-on with Okta, OneLogin, Salesforce, Azure, Google Workspace or another SAML identity provider.

    Source: support.outreach.io    		Yes

    Any SAML SSO provider; help doc says available on any Gong plan; Okta/OneLogin/Rippling guides.

    Source: help.gong.io
    • YesYes
    • PartlyPartly
    • NoNo
    • Not verifiedNot verified from public sources

    Neither lists prices publicly. Pricing details for both are in the cards above.

    Good to know about Outreach

    • Spring release on Apr 27, 2026 added the Omni conversational agent (in Slack and the mobile app), Agent Studio and Smart Kaia Coach outreach.ai
    • February 2026 release added an Outreach MCP server, a Meeting Prep Agent beta and Kaia in-person recording in the mobile app outreach.ai
    • Sold as four Amplify plans (Essentials, Core, Plus and Pro) built on consumption-based AI credits, priced on request outreach.ai
    • Yoodli, a separate vendor, launched a Kaia integration on Oct 5, 2026 that brings Kaia-recorded calls into Yoodli for coaching and practice yoodli.ai
    • Website now lives at outreach.ai; outreach.io pages redirect there outreach.ai

    Good to know about Gong

    • Launched Gong Enable with AI Trainer roleplay on Feb 25, 2026 as part of Mission Andromeda gong.io
    • Mission Big Dipper (June 24, 2026) added Dry Run calendar-based roleplay, AI Coach and AI Builder for Scorecards gong.io

    Outreach vs Gong: common questions

    What's the difference between Outreach and Gong?

    Outreach: Sales engagement and revenue platform (sequences, the Outreach Voice dialer, Kaia conversation intelligence, deal and forecast management) that now leads with AI agents. It has no AI roleplay of its own. Gong: Revenue AI platform built on recorded customer conversations, now extended into enablement with AI roleplay (Gong Enable / AI Trainer), forecasting and account management. Of the 14 capabilities we track: Gong has AI voice roleplay, custom scenario builder and scenarios from your own material, which Outreach doesn't. Outreach fully supports live in-call coaching, where Gong is partial.

    Do Outreach and Gong publish their pricing?

    Neither lists prices publicly. Outreach: Not publicly listed (custom pricing on request). Four Amplify plans built on consumption-based AI credits: Essentials, Core, Plus and Pro. Checked November 5, 2026. Gong: Not publicly listed (quote required). Pricing page says licenses are priced per user plus a platform fee based on user count; no dollar figures shown.

    Do Outreach and Gong have AI video avatar roleplay?

    Outreach doesn't. No roleplay of any kind, so no video avatar buyer either. We couldn't verify it for Gong from public sources.

    Do Outreach and Gong offer live in-call coaching?

    Outreach does. Real-time content cards created by enablement teams appear during calls on Outreach Voice, Zoom, Microsoft Teams, Google Meet and Webex. Gong partly does. Gong app for Zoom shows real-time interaction stats (e.g., speaking time/talk ratio) during calls; no current live cue-card/objection-prompt feature documented.

    Keep comparing

    Outreach and Gong are trademarks of their owners; Vonvo isn't affiliated with either. Information comes from public sources checked on November 5, 2026 and can change. Report an error.

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