The scenario builder lets you create your own buyer personas, objections and goals. It's available from the Starter plan.
- Step 1: Open Scenario builder from the Practice menu.
- Step 2: Give the scenario a name and describe the situation and what the rep is trying to achieve.
- Step 3: Set the difficulty, the call stage, the buyer's personality and their background.
- Step 4: Add the objections you want the buyer to raise, with what they will say.
- Step 5: Save it, then pick it from the scenario list when you start a practice session.